Contact Lumen Customer Service
Lumen Phone Numbers and Emails
Toll-Free Number:
-
(800) 505-3274
Customer Service:
-
(609) 642-4700
Lumen Emails:
Customer Service
Order Status
Sales/ Reservations
Contact Information
Corporate Office Address:
Lumen
1 Corporate Drive
Cranbury,
New Jersey
08512
United States
Fax:
(609) 964-1983
Summary of Lumen Customer Service Calls
61
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Lumen?
Payments and Charges Question:
- “Billing”
- “Unauthorized sale”
- “I lost my Lumen device but still has the charger, how can I buy a replacement”
Staff Question:
- “Service repair”
- “No service”
Refund Question:
- “Refund”
Product/ Service Question:
- “Code not working”
- “Disconnection from century link”
- “Damaged item”
Account Question:
- “Trying to close my account”
- “Set up acct”
Request for Information Question:
- “I need to find out about my order”
- “Purcahse questions”
Return/ Replace Question:
- “To arrange for return of device”
Website/ Application Question:
- “Can't get on the website”
Shipping and Delivery Question:
- “Didn't get activation code”
Other Question:
- “Fax line at our home”
- “YSA with businessolver not being added back”
- “New line”
About
Lumen is ranked 25 out of 741 in Auto Parts and Accessories category
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Lumen